The Massachusetts annual survey exposes your personal information:

a breakdown of how a very old law is broken, expensive and inappropriate for today's society

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The annual collection of self-reported Massachusetts resident data is an invasive, costly, and exploited dataset that should be discontinued.

Every year, all 351 cities and towns in Massachusetts mail out questionnaires that require residents to disclose personal information including legal name, home address, date of birth, nationality and occupation.  Massachusetts General Laws Chapter 51 authorizes municipalities to collect and publish this information annually.  The law dates back to at least 1923.

Today, the law has little to do with voters and has been re-purposed to generate a master list of potential jurors as well as a list of dog owners to help enforce compliance with dog licenses.  These reasons do not justify the significant costs and hazardous exposure of personally identifiable information of every Massachusetts resident.

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Lists

Personal information returned on the questionnaire is compiled into two types of lists:  street lists and numbered resident lists.

Street lists for a given town with everyone's name, home address and age or year of birth are readily available from town clerks.  There is usually a small fee of $10 to $15 like in Auburn, Avon or Milton.  Other towns like Grafton, Marshfield and Leicester simply publish the street lists online.

Unfortunately, these same data elements are widely used by banks, schools, and governments to help verify identity.

Massachusetts law has unintentionally created a wish list for identity thieves who may destroy a person's credit or a list for data brokers to collect and sell personal information.  The listings could also be used to identify the names and birthdays of people in the same household.  In fact, the lists could be used by co-workers, patients, customers, clients or really anyone.

As public record, residents have no recourse, no way to remove their personal information other than to not respond.  However, responding to the questionnaire is compulsory and neglecting this responsibility may result in fines or imprisonment.

Residents of apartment complexes have no choice because their name and date of birth must be provided by the complex owner.  This means that data about a resident is entered into the public record without their knowledge, consent or verification.

In short, it is a dangerous exposure of personal information.


Inactive voters

A required warning on the questionnaire notifies residents that failure to respond will result in removal from the "active" voter list.  However, this is misleading because "inactive" voters can still vote.

The inactive vs active terminology appears to have been introduced around 1993 as a way to maintain voter registration.  Voters who do not respond and who also do not vote are considered inactive and eventually removed from the inactive list and presumably the voter rolls.

There is no compelling reason that the annual questionnaire is required to generate an inactive voter list since a similar list could be generated from registered voters that simply do not vote.


The gold standard of juror lists

Massachusetts is the only state that uses an annual self-reporting questionnaire to generate juror lists.

The state claims to "have the best, most complete, and most representative Master Juror List in the nation" and boasts of a process “widely regarded as the ‘gold standard.’”  There is no evidence to support these claims.  

In fact, there is ample evidence to suggest that the Massachusetts system is deeply flawed with serious questions of representation.

The case of United States vs Green in 2005 demonstrated that African-Americans are "persistently underrepresented..." in Massachusetts juror pools due to under-counting, non-respondents and undeliverable addresses.

Juror selection lists based on self-reporting forms are only useful and fair if every resident completes the form accurately and returns it to their respective municipality.

The town of Wilbraham reported that at least 20% of census forms were not returned.  During calendar year 2014, the Massachusetts Office of State Auditor found that over one-third of all summons to potential jurors fell into categories including "summons returned as undeliverable" and "no response from summons."  The self-reporting nature of the annual resident listing also led to the jury summons for a cat that had been listed by the family as a resident.

Not surprisingly, no other state uses this so-called "gold standard." A majority of the other 49 states create jury selection source lists from routinely updated databases such as voter registration lists, licensed driver lists or some combination.

These approaches are likely more cost-effective and accurate than building redundant and massive new datasets every year from scratch based on self-reporting questionnaires. 


Unfunded mandate

The state questionnaire is an unfunded mandate with significant costs to local taxpayers.  These costs are related to the questionnaire's planning, mailing, processing, data entry, and compliance with state regulations.  

The system favors more affluent communities because those with fewer resources need to choose how to best allocate funds or personnel to the street list effort. This is at least part of the problem with juror representation since towns that generate less tax revenue have a more difficult time maintaining accurate lists.

Town clerks in Southborough and Plymouth have both expressed concern about the expense to taxpayers.  For years, the West Bridgewater town clerk has enlisted the help of local police to enforce compliance with non-responding households even though the local Police Chief agrees "it's a waste of resources."

New Bedford apparently didn't have the resources to update their list for years.  Massachusetts now brags on its official website about threatening to sue the city to enforce compliance.

The City of Boston's effort is particularly expensive because of taxpayer funded "listing officers" that are hired to go door-to-door in an effort to identify non-responding residents.

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The City further pays for police officers from each division that are subject to orders of the Listing Board.

Overall, the entire process is financially burdensome to municipalities as well as the State with questionable benefits to taxpayers compared to other proven juror selection systems that use RMV or voting records.


Exposed data

There are real dangers to the misuse of this sensitive information. Massachusetts potentially facilitates identity theft and fraud by maintaining this antiquated system. The Massachusetts Attorney General is trying to raise awareness of the problem by publishing a Guide on Identity Theft for Victims and Consumers.  

Some Massachusetts lawmakers also recognized the seriousness of this exposure and tried unsuccessfully to have just the dates of birth removed from the street lists.

Massachusetts residents cannot remove their personal information from the street lists because the law mandates disclosure.  In fact, the Massachusetts Secretary of State Guide to Public Records specifically cites the published street lists to justify why names and addresses cannot be excluded from any Massachusetts public record.

Although names and addresses in the street lists are public, the exact same names and addresses in the central registry of voters are restricted to politicians only, closed to the public. This distinction is meaningless because registered voter are already designated on the street lists by an asterisk.

The Massachusetts Office of Jury Commissioner, the primary recipient of questionnaire data, appears to understand the dangers of data misuse and offers some telling advice to towns:

“The clerk may want to make the list available for public inspection when it’s requested, rather than printing or otherwise posting the entire list at the town hall or on the town website, due to the personal nature of the information on the list.”

“The clerk may want to make the list available for public inspection when it’s requested, rather than printing or otherwise posting the entire list at the town hall or on the town website, due to the personal nature of the information on the list.”

Apparently, Massachusetts feels that all public records are equal but some public records should be more public than others.

By continuing to collect and make available such private information, the State continues to do a disservice for all its residents. 


The citizenship question

An unfortunate holdover on the questionnaire from at least the early 1920s requires residents to disclose nationality if not a US citizen.  This question results in unnecessary data entry, cost and time because non-US citizens cannot serve as jurors or vote. The form could easily state at the top in boldface "For US Citizens Only."

The federal government intends to add a similar question on the upcoming 2020 US federal census.  Massachusetts Secretary of State William Galvin, 19 attorneys general including Maura Healey from Massachusetts, and 161 US mayors including Boston mayor Marty Walsh have all expressed concerns that such a question would deter people from responding.  Increased non-responding would result in an under-count of residents and therefore jeopardize critical resource allocation to vulnerable communities.

Secretary Galvin pointed out that such federal concerns do not apply to Massachusetts because the state questionnaire is used for voting lists and jury selection purposes but not resource allocation.

Unfortunately, distribution of resources is exactly how Boston says it uses the annual survey data.

In multiple tweets promoting the City of Boston's #Bcounted campaign, the City lists three purposes of the census including "how best to distribute resources."  None of the bullet points include the primary purpose which is to help create juror selections lists.
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The Boston Annual Resident Listing forms also state that collection of the personal information "is necessary... to provide better municipal services."

Separately, the street lists that currently exist already include non-US citizens.  This could be a problem for sanctuary cities across the Commonwealth like Boston, Cambridge, Somerville, and Springfield. The federal government could simply cross-check the street lists that include nationality against federal lists to identify undocumented immigrants.  


The occupation question

The question of occupation, introduced in 1923, has no clear purpose today.  It is no longer the case that certain occupations exempt one from jury duty although this was true a long time ago.

Under current Massachusetts state law, "No person shall be exempt or excluded from serving as a grand or trial juror because of... occupation."  The Massachusetts Office of Jury Commissioner continues to require occupation be included as a data element in the Numbered Resident Files even though it has nothing to do with jury selection today.

Like the citizenship question, the additional transcription of occupational data likely adds significant time and cost to this unfunded mandate.


To recap, Massachusetts stands apart from all other states by enforcing a deeply flawed jury selection system based on outdated laws.  This costly system is paid for by local taxpayers through an unfunded mandate that consumes valuable community resources and requires individuals to disclose personal information such as name, home address and date of birth.  This information is then made public, thereby enabling financial harm through identity theft, fraud, invasion of privacy and possibly even physical harm from targeted criminal activity.

This does not sound like a "gold-standard" kind of law but certainly explains why no other state has adopted anything even remotely similar.

Massachusetts has successfully constructed an entrance ramp to the freeway of identity theft.


Solution

The State should institute a system of creating proper juror selection lists using established voter rolls, RMV records or a combination similar to other states.

This simple solution will benefit Massachusetts residents.  It will increase protection by putting an end to the street lists through repeal.  It will save taxpayer money by eliminating an unwieldy, costly, and unnecessary bureaucratic process.  It will replace an obsolete system with established, funded and routinely updated databases that do not compromise the judicial system and potentially enhance representation.

Enforcement of dog licenses can also be continued separately without performing an entire state-wide census.

Some attempts to move away from the current system are ongoing.  At the very least, the street lists and numbered resident lists should be closed to public inspection for immediate protection without exceptions for politicians.

Until that time, Massachusetts residents will remain vulnerable to invasion of privacy and financial ruin while paying for the privilege.

As Ronald Regan famously said in 1964, "Government programs, once launched, never disappear. Actually, a government bureau is the nearest thing to eternal life we'll ever see on this Earth."

The Massachusetts census program seems like a particularly egregious and dangerous example.


Originally posted:  February 8, 2018
Last updated:  April 15, 2018
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